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I have the same issue as well. Mine however also comes with a insane slowdown of my internet. I will range from 320 Mbps during the day to 6 Mbps in the evening. Would love to hear some sort of reply
As an update the last several weeks I have seen an average of 10Mbps download even though we are paying for 300...
don't trust them on fixing it, they'll charge you for a technician to go and have a look and your problems will not be fixed.
I have the service interrupted and gigablast. I am getting download speeds of 56 MBPS and upload speeds of about 17 MBPS . This needs to be fixed,
Hopefully since the issue may be in the wall or outside. Seems there is a service outage in my area at the moment so hopefully that clears up before the technician shows up in the morning.