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JohnHouk's avatar
JohnHouk
New Contributor
6 years ago

System Administrator flagged email I sent as spam - IT WAS NOT! How do I get my email out?

I forwarded an email message from a Pastor to my wife and grandson and the Cox System Administrator stopped them from going through with label of spam. THEY WERE NOT SPAM! What is my recourse?

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  • Becky's avatar
    Becky
    Moderator
    6 years ago
    Hi JohnHouk, are you able to send or forward other emails without any errors? If so, it is possible that the email you tried to forward contained embedded URLs, inappropriate language, keywords typically classified as spam, or a file attachment. If you are using an email client like Outlook or Mac Mail, log into your cox.com Webmail account and try to forward the email using Webmail. -Becky, Cox Support Forums Moderator