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It has been several months (6 or more?) since Cox "upgraded" to its new webmail interface. Why is it still the Slowest webpage on the planet? Half the time I can't even connect at all. You would think that if you can't get something working right after more than 6 months, you would switch back to the old platform that actually worked. For as much as you charge, one would think you could afford a half-way decent server.
Also, the interface has no display telling me what account I am logged-in under. I have multiple accounts. You would think the login name would be somewhere on the screen.
Does Cox actually have paid programmers and engineers, or do you just let high-school kids write your software?
OK, but that isn't really an answer. Shouldn't make a difference if I type in firstname.lastname@example.org or have a link to it. It is still the same URL! Even if it wasn't - it works for all other website in the world - at least "real" ones.
Half the time, it times-out before the login page even loads. Once I log-in, it actually connects 33% of the time. This is with FOUR different devices at different locations. Two are actually COX internet, so no excuse. It is 2nd-rate - period! I find it hard to believe I am the only one who has noticed this.
As for my great suggestion - I have posted that complaint here on this forum at least 6 times before, but still no action.
Face it - Cox is sub-par when it comes to technology.
Don't even get me started about your worthless Spam filters.