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How to forward ports

Ive looked all over the internet and cannot find anything. When i asked with the chat thing on the website, the person said that i had to call tier 2 support to do this, "because they need to enable the port". The router that i want to port forward on is a Technicolor CGM4141. Ive gotten to the router settings page, but i cant login to it. Ive tried many different passwords