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The service stopped measuring on 7/25.
We received an update. Your data usage meter was reviewed and it is showing usage as of 8/8/18. If you have any other questions or concerns, please let us know.
Cox Support Forums Moderator
I have this same exact problem. My meter has been at 77% for two weeks. The meter says Usage Cycle: 07/01/18-07/31/18, and it's been that way for two weeks. Even though at the bottom it says "Usage as of: 08/09/18"...not accurate because my meter has been at 77% since 07/31/18. I haven't stopped using internet lol
Similar to rrickey1 and jkjroni, my data meter is out-of-date. The attached image was taken just now, ~18:39 MST on Aug 17, 2018.