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UPDATE - I suspect this packet loss issue may be fixed very soon. Maybe within the next week. That's all I'll say for now - I'll update again soon
Yep, another AWS packet loss post. Have none of the past customers with this issue had their problems actually resolved?
I'm consistently getting 0-10% packet loss to Amazon web services (both west and east servers) making fortnite unplayable. No, I do not have this problem with other games I play as they do not use Amazon web services to host their servers. This seems to be an issue with the path cox routing takes to AWS servers.
my cox tracert to AWS west (oregon): https://textuploader.com/dzw7o
my cox tracert to AWS west (184.108.40.206) :https://textuploader.com/dzw7g
my cox tracert to AWS east: https://textuploader.com/dzw70
my tethered AT&T iphone to AWS west: https://textuploader.com/dzw76 - interesting how AT&T LTE is a legitimately better connection to AWS than vegas's "best" ISP
No I'm not using a puma 6 modem. I have the cisco DPQ3212.
puma 6 test anyway: https://imgur.com/a/iKR9PYY
I've already troubleshot by hardwiring to modem directly with the same results. I've unplugged the power on router and modem (although it stays on) numerous times, as well as coax.
Here's a tracert of another cox customer with the same exact problems: https://pastebin.com/index/ehaQBYEd
and another: https://pastebin.com/Qqfxa5UN (there are many more tracerts exactly like these; it also seems like we're all dropping packets at the exact same servers)
now here's a tracert of a cox customer in phoenix (to AWS west) who has 0% packet loss: https://pastebin.com/MX1GfGPC
A reddit thread furthering the evidence that this is explicitly a cox issue and not a personal one: www.reddit.com/.../
I would appreciate real effort in getting this resolved - I know I'm going to be told this is a personal issue when it obviously simply is not. Thanks in advance
Fortnite Competitive responded about a month ago saying issues were specific to certain ISP found here:
Hey Janet you seem tech savy. Do you play on pc? If so my friend has a theory about it being an mtu size issue causing fragmentation then discard. Is there a way you can test using different mtu size settings. If so let us know how in game stats look. My pc is down so i cant test it, also my cox rented equipment doesnt even allow me to change it here is a link he shared with me to try it out
I tried changing the MTU size earlier on when I saw something about PS4 and their MTU size having issues from a post like 2 years ago. I gave it a shot, but it did not resolve the packet loss. I will say as of right now I was running more traceroutes and the the time outs that normally would occur at specific spots once inside the Amazon network are not showing anymore. For example.
Tracing route to ec2-52-42-109-244.us-west-2.compute.amazonaws.com [220.127.116.11]over a maximum of 30 hops:
1 4 ms 3 ms 3 ms 192.168.0.1 2 11 ms 11 ms 10 ms 10.3.64.1 3 13 ms 11 ms 10 ms 100.126.4.106 4 19 ms 12 ms 10 ms 100.126.4.100 5 48 ms 49 ms 48 ms 18.104.22.168 6 52 ms 50 ms 48 ms 22.214.171.124 7 62 ms 70 ms 65 ms 126.96.36.199 8 51 ms 51 ms 47 ms 188.8.131.52 9 79 ms 78 ms 77 ms 184.108.40.206
Usually you would see time outs around 6 and like 8 like in the earlier posts, but as of right now that is not happening.
At the same time though I still get a 1% packet loss in upload on Fortnite, but I have not had any blank shots yet that I have noticed in game. So I think it is starting to be fixed.