Read the forum guidelines
Okay I started getting packet losses two months ago, which is like a freaking cancer. I did everything from switching coax, hard wiring modem to pc, new ethernet cords, even buying a new modem and sending cox the one they rented me out (new modem is cox compatible Netgear Nighthawk c7000). spoke to probably more than 20 techs online who by the way all did the same thing, reset my modem and cleared the cache. I had two techs come out to look at my house and one changed the lines, which did absolutely nothing, probably made it worst. The next one came and connected my modem into his little device and he said that everything was good, and he left. Now i look like the boy who cried wolf, but i know for *** sure i'm not the only one having this stupid problem. It seems to always happen more at night than in the morning, network congestion or what? Why is there no cure to this cancer yet, seriously... what do we have to do, EVEN if i get another tech sent out to my house what will they do? look at the modem and say its good? they have no idea how to approach this situation.
I have the ultimate package w/ the unlimited data plan bringing me the max amount of $ i could pay for internet with cox, I for *** sure know i'm getting ripped off, I'm probably better plugging my computer directly into a potato.
Packet losses ranging from 10%-60% all night long, jittery gameplay, unable to live stream AT ALL
download speeds are reading as it should, normally 200-300 mpbs... but upload, oh yes upload speeds are a whopping Less than 1mpbs...(paying for 30mbps btw) every night, tried every speed test site i could find, the meter stick doesn't even move, looks like its trying to go backwards if anything.
I hate this city for only having cox as the main isp that offer high speeds lol. god this ** so bad, vent over. solution you wont find, i just wanted to complain and get this off my chest since cox doesn't do anything with reimbursing me from all this stress and frustration.
Unplugging modem for 10 seconds and plugging it back in now for the 42,371,284th time...
I have seen multiple threads on this forum, a few on Reddit and EG's forum, but I haven't seen any on DSLReports. If you are looking to get a answer from a Cox engineer, that's your best bet IMO.
Clearly we can see Cox is working their hardest to get this fixed after two months
The packet loss seems to be less from Cox but not fixed. Cox peers with other ISP's and it's their responsibility to take care of problems not ours! We don't have resources to fix other ISP's issues. If Cox doesn't want to let us know which ISP's in our path to get to Fortnite's Amazon servers then THEY need to fix the issues. As customers we can't go to unknown ISP's causing packet loss and request them to fix their network...but Cox must. Either way.. I had AT&T installed at my house and my packet loss is gone. Still have Cox for the short term.
I'm leaving Cox for century link (sigh); just ordered their equipment and service last week. Cox's service has declined so much in the last few months its leaving me no choice. I feel exhausted and seriously let down with this situation.
Good luck my friend. Watch out for extra cost on your bill. I'm enjoying Fortnite using AT&T.. for now.
I wish AT&T was an option. Cox has a monopoly in my area. Its them, or nothing.
You could go with a wireless hotspot from Verizon or ATT etc... Latency will be higher though.. probably 30-40 ms higher