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Walt55555's avatar
Walt55555
New Contributor
6 years ago

Outage in Sun City Festival

This outage has been going on SOLID for over 24 hours now.

Each time I check the status, the "resolution" time keeps getting farther and farther into the future.

Why should I be paying for a service that does not work?

I can get a T-Mobile "Cell-Spot" and just cut you guys off.

The least you can do is explain why it's been down for so long.

Sincerely,

Walt

1 Reply

  • Walt55555's avatar
    Walt55555
    New Contributor

    My "Home" page says it's an "Outage" - The modem lights are not lit up properly showing a connection - yes I have POPOd the modem.

    The good news is that it came back online last night - but my home page still shows "outage in my area".

    I told them to text me when it was up but they never did.

    Yes I know I am in a public forum, otherwise what's the point?

    -Walt