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The last week and a half or so I've been experiencing slow upload speeds (10-17 Mbps). I normally get 29-33 all day long, my plan is a 300/30. Feels like my upload speed is being throttled. My download speeds are roughly in the low to mid 200's (Docsis 3.0 modem) Doesn't matter what part of the day I've tried to run speed tests to verify it hasn't made a difference. Having my modem plugged directly into any of my computers via ethernet vs through a router doesn't make a difference either. Here is signal for my modem DPQ3212
I live in OK. I will contact cox and see if I'm eligible for a free upgrade. They sold me this modem when I got their ultimate package of 200/20 a few years ago. Strange that this modem doesn't support past 100/10.
I'm not sure what the signals were before I encountered this issue. Is there a way to change my upload channels that might be possibly congested?
Thank you for helping me out with this issue, I really appreciate it.
Bahh, I just wrote a long post and the forum bug god ate it.
Long story short, try resetting the DPQ3212 with the hole/pin on the back. Hold it for 30seconds, and not the quick 1 second press you used to change between PC and router. It "should" pick the best upstreams available at that time, based on use and your signal levels upstream. Also, anything you can do to lower your upstream a few points might help, even though your levels in general aren't bad.
However, either way I suggest a new modem. I don't think the new phone modem is available in your area so you would need to use a splitter for a second modem. This would make your upstream even higher, which is not optimal. Are there any splitters else where in the loop you can remove before the modem?