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I recently dropped Cox cable but kept Preferred internet. Right now I am at 18% usage and the last few days have noticed when I try to stream video my internet speed drops dramatically. I called tech support and checked speed and suddenly it was normal. My usual internet speed is 100+ mbps upload and 10+ mbps download. when streaming it drops to 10-15 mbps download and 3-5 mbps upload.
Could this be retaliation from Cox for dropping cable? Has anyone else experienced this situation?
What are your streaming specs set to? Also, how are you testing your speed. I would suggest from a different computer that is connected via ethernet to the router.
Also, what model modem and router do you have?
Last, can you post your signal levels? I know Cox said they were good, but can't hurt to have a look.
Streaming specs: 5 GHz a/n/ac: up to 1.3 Gbps. (streaming devices and cell phones), 2.4 GHz b/g/n: up to 450 Mbps:.(HP G72 Notebook). Connected to router via ethernet cable G72: 44.1 up, 11.0 down; wireless 48.6 up; 11.0 down. Samsung S9+ 131.9 up; 10.7 down. The G72 is an old computer and can't operate at speeds above 50 Mbps. Router/modem: Netgear C6300. Thanks.
I am confused. When you say "streaming" what exactly do you mean? Like Twitch where your uploading a live stream as a cast? Or do you mean you have a media server on the G72 and your streaming media to your devices?
Streaming as in streaming amazon video over a bluray player using the Netgear C6300 wireless router/modem.
Understood. So you not having problem streaming but you notice when you do stream something on your bluray your internet slows down? Are you using QoS?
Some of it is going to depend on the resolution of the stream. For instance a SD stream can take up to 2GB a hour or about 33Mbps while HD can be twice that. This is just going on the data I found here since Amazon doesn't state exactly how much bandwidth their stream takes up.