SB6183 no SNR on channels 5 through 16

Hi ionicatoms,

Thanks for reaching out to us on Cox Forums. According to our records, we did not have any reports of an outage or maintenance work in your area during the time you accessed your modem log. Unfortunately, we are unable to provide you with a definitive answer of what was going on. If you notice any issues in the future, please reach out to at that time so we can investigate on our Facebook page (www.facebook.com/coxcommunications), our Twitter handle (www.twitter.com/coxhelp) or email us directly at cox.help@cox.com.

Maria L.
Cox Support Forum Moderator