I've been a disapointed(<-- insert appropriate word) off customer for 20 years as to the lack service from this company.
If you research back on this forum and else-ware(gla*sdoor, inde*d", ect)you will see two things, in most cases there the only choice in the area, and second, there not going to fix an issue that will not reappear within a month regardless of the issue, temporarily at best.
research and years of problems on my street alone can attest to this. Look to the past and current employee reviews to understand the real issue hear friends..
Im sharing this because that is our only option as the past has shown, best of luck