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My TP Link router crashed. Brick kept restarting every 10 seconds. So I went back to my old DLink DIR615. The modem from Cox is a Cisco DPQ3212 from 2013.
Since I did that, my internet keeps going out every 5 to 15 minutes. I think it's the router re-booting, but not sure if it's the Cable Modem. So, that brings me to a few questions.
1) How can I tell if it's the modem or router? I've reset and tried a few things with the router settings, but no luck.
2) If I need new hardware, would it be better to get a docsis 3.0 modem/router combo, or try a new router only?
Thanks for any tips,
When you lose the internet, look at the lights on the front of the DPQ3212(phone modem). If they look different they they do when you have internet, something is happening at the phone modem. Also, I assume you have phone service. If so, do you lose it when you lose internet?
In general, do you see anything if you go to 192.168.100.1 in a webpage? If the diagnostics come up, post your signal levels. That will tell a lot about the issue.
As for replacing the unit "if" it's faulty, what were you looking for? Were you looking for a direct replacement/upgrade or something that has wireless? I suggest getting a separate phone modem and wireless router, but it depends on your budget.
Thank you for the reply.
Budget is probably $150, maybe up to $200, so might have to go shopping.
Thanks again for the guidance.
What state do you live in? Also what package? The reason I ask is because if your on Ultimate or above and in CA,AZ,VA and a few others, there is a phone modem upgrade available for free. It wouldn't upgrade your wireless though. There are wireless phone modems you could rent, but I don't like monthly fees. If you do decide to buy seperate modem and router, I would suggest a Arris SB6183 for internet, use the old DPQ3212 for phone, and buy a refurbished Asus RT-AC68u.
Yup, she told me that before she left. Thanks. Curious to why you are telling me that on this thread though. Did you mean to post in the other one?