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In the past 12 days, I have moved 74 spam emails from my inbox to my spam folder. A few months ago and Many years prior to this I had zero spam emails for very long periods of time and never had any multiple spam problems whatsoever. Something is very wrong at Cox to have not resolved this problem. When I phoned Cox, I was told that many customers have been complaining about a recent increase in receiving spam. I dread having to change my cox email address to another company after having this account for many years, but if this continues, that may be my only solution. Has anyone else quit using Cox email due to this problem? (Chase)
I was just about to post about the same thing, the spam emails are out of control, yet COX is moving valid emails to my spam folder. I see they also took away all the settings where you could filter and adjust. Their email service has been terrible for years. When I call Customer Service about it all they tell me is "its free email what do you expect" REALLY!??! First of all it is no 'free' if you do not have services with COX that you PAY FOR you can not have a COX email account. For what COX charges for their services you would think they would put out a better email product.
mmw, Thank you for your feedback. I got more spam again, today. I just wish we could go back to when no spam would arrive when opening the inbox. It used to be the best for many, many years--as you may recall, too. (Chase)