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I have noticed an increase is spam email coming into my primary Cox account within the past few months and have forwarded many of them to Cox's spam report, but it keeps coming in under a variety of subject lines including, Crepe Erase, Liberty Mutual Insurance, EHarmony, ABC Shark Tank, Lark Wellness, Ringing Ears, Home Warranty Special, to name a few. The domains are obviously bogus so I'm curious as to why Cox's spam filters aren't picking them up prior to delivery and I'm wondering if others have seen a similar trend? I have received 72 of them since May 21st!!
me also. I have my settings to delete all spam. Yet every day Cox sends 3 to 4 emails to my inbox which are clearly spam. I also have Gmail which I use. Seldom do I get any spam.
I tried to forward some of these spam emails to firstname.lastname@example.org and email@example.com (as recommended) both at the same time. COX would not allow this email.
COX BLOCKED IT because they said the email was SPAM!
Cox will not block it going into my email box, but Cox will block it from going into one of their email boxes. What this proves is that Cox is not paying for spam blocking software for their customer's email, but Cox is paying for spam blocking software to protect their own emails.
The Federal Trade Commission considers spam a crime, so they had Congress create the CAN-SPAM act. Perpetrators of spam is a crime punishable by law. The way I see it, Cox is being an accessory to crime when they can recognize the fact these emails are spam, but still send them to their customer's inboxes. As an ISP, Cox has an ethical obligation to be using one of the better recognized spam blocking software programs which do successfully block spam at other ISP sites. It appears this is not being done.
You should not need to click the spam button if the spam was never sent in the first place. Cox needs to filter these emails as spam automatically and delete them before they arrive. This is what a good spam filter that cox is not using should do for us.
Lisa says to click the spam button. That means clicking the little box next to that email. The bottom line here is that missing the exact placement of your pointer should do nothing. instead, cox opens your email which is the last thing you want to do. This is double jeopardy. Thank you Lisa and Cox!
A good spam filter learns what is spam and then automatically deletes spam for you. When I selected the option in my cox settings for cox to automatically delete spam, I should not need to click onto spam as you say.
I can prove that cox already knew it was spam. Cox will not allow me to forward the message because the message contains spam. If cox knew it was spam, then why did cox send it to me in the first place.