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Tbrokaw's avatar
Tbrokaw
New Contributor
6 years ago

no working phone jacks after adding panoramic

I just added panoramic wifi now I can't use my fax machine. Please tell me that the jack that is on the modem is not the only one that works now

1 Reply

  • ChrisL's avatar
    ChrisL
    Former Moderator
    @Tbrokaw

    The phone jack on the eMTA modem can be connected to a phone phone jack to provide service to the rest of the outlets in the home. If that fails I'd suggest connect a phone directly to the back of th modem first to if that works then troubleshoot further from there.

    -Chris