Why is it that when I delete Spam items from my inbox I still have to then delete them from the Trash? This seems to be a duplication of efforts. If something is Spam and I delete it, that should be the end of it. Is there any way around this? This is quite apart from the fact that the deleting process is much slower since the "upgrade" of the internet service.
I have the same issue, in addition to having to delete same messages twice or send to spam folder twice. Any comments?
uh becky...as of today (last time i checked that's 6/26/2018) i have spam as far back as 4/28/2018?
are you telling me that's the result of the "ticket" being worked on my spam issues?
They, Cox Communications, or whoever wrote the new Webmail application did a horrible job in many aspects because I spend a lot more time every day going through my email to get rid of junk/SPAM emails, which is also a very slow process because the server is very slow. The one thing that I've also noticed with SPAM emails, I get emails from legitimate sources that end up in the SPAM folder, even though I use the "Thumbs Up" icon at the top to let the application know that the email(s) is not SPAM, which moves the marked email to the Inbox. To me, if you mark an item as "Not SPAM", it should automatically recognize it as legit, but it doesn't, it still goes into the SPAM folder. It's ridiculous, I've worked in IT and though not every issue can be caught before an application is released for production, it seems like the Webmail application never went through the QA cycle like it should have, before being released. .
