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sox2004
New Contributor
6 years ago

ARRIS SB6141

What is the current firmware version for the Arris SB6141?  My Firmware Build Time: Jul 22 2016 08:13:57

Recent modem log info

May 22 2018 14:54:35 5-Warning T07.0 RCS Partial Service;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:54:33 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:54:33 5-Warning Z00.0 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:17 6-Notice N/A Cable Modem Reboot due to T4 timeout ;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:53:44 3-Critical R04.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:52:09 5-Warning T202.0 Lost MDD Timeout;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:51:47 3-Critical T05.0 SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:48:56 5-Warning T202.0 Lost MDD Timeout;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:48:56 5-Warning N/A DS Partial Service Fallback: MDD Lost-> CM in DOCSIS 3.0 Recovery Mode ;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:43:31 5-Warning T07.0 RCS Partial Service;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:43:29 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:43:29 5-Warning Z00.0 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:17 6-Notice N/A Cable Modem Reboot due to T4 timeout ;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:42:39 3-Critical R04.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:41:11 5-Warning T202.0 Lost MDD Timeout;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:40:47 3-Critical T05.0 SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:38:37 5-Warning T202.0 Lost MDD Timeout;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:38:37 5-Warning N/A DS Partial Service Fallback: MDD Lost-> CM in DOCSIS 3.0 Recovery Mode ;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:38:05 5-Warning T07.0 RCS Partial Service;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;
May 22 2018 14:38:03 6-Notice I401.0 TLV-11 - unrecognized OID;CM-MAC=20:3d:66:0b:4c:8b;CMTS-MAC=f8:b7:e2:05:ad:cb;CM-QOS=1.1;CM-VER=3.0;

1 Reply

  • CarolLM's avatar
    CarolLM
    Former Moderator
    Hi, you may go to the Manufacturer's website for that information, or if you'll contact us via Facebook private message, Twitter DM or cox.help@cox.com we can review your account. -Thanks, Carol