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Does anyone have a slowness problem with trying to scroll back in time to an older e-mail? I'm trying to access an e-mail that's over a year old in my Inbox. As there now seems to be no way to move forward multiple pages or messages at a time it now seems that one has to laboriously scroll through the months of messages. It gets slower and slower the further I go back in time and in some instances hangs up entirely as if it is trying to reload everything over and over again. This seems to have become a problem with this new version of webmail. It seems to be a problem regardless of what computer I'm using. At work I used a desktop with a very fast internet connection which made no difference. I don't work there any more and have only my laptop at home now which I bought in March so it's not an old machine. I need to access older e-mails from contacts as part of my job search effort and this problem makes it close to impossible. I'm using IE11 as my browser. Any help, thoughts, ideas are welcome.
Thanks for your reply, Becky. Wouldn't this problem still occur if I had a lot of e-mail in one or more folders? In other words, if I frequently receive e-mail from the same sender and move it to a folder set up just for those e-mails, won't that folder ultimately exhibit the same problem as it grows in size?
Also, why is this a problem in the first place? It didn't happen before this new version came to be. What's causing it to happen now? There has to be a fix for it. Wasn't there a way to jump forward many pages at a time in the old version? I don't see that now.
Lastly, what's the difference between Classic and Enhanced e-mail? I switched to Classic hoping it would help but it didn't make a difference and it looks the same way as well.
Another thing that happens when I'm trying to scroll to older e-mail is that I will sometimes get a message that says "cox.net is not responding due to a long-running script" at which time I can click the button that says Stop script. I do that and it frees it up but it ultimately just happens again shortly thereafter. I'm only getting this message from Webmail so can you look into why this is happening? Thanks!
LisaH said:With the new webmail version, the list of emails is a rolling screen and not page numbers anymore.
So is it possible webmail was designed by the same people who designed this forum? I find the new scrolling system to be very slow on threads with lots of comments. I imagine webmail must be the same way. The only way around it is to use a email client instead of their bad webmail.