Forum Discussion

User714's avatar
User714
New Contributor
6 years ago

Cox SMTP fails

Aside from the intermittent "can't sign in to email server" error popups that have been happening for more than SIX MONTHS, now both my wife and I can't send emails on her iPhone 8 and my Galaxy S8. The server settings are correct.

I need this fixed NOW!

3 Replies

  • Hello User714. Are you able to access your emails from our website at cox.net?
  • Chousel's avatar
    Chousel
    New Contributor II

    Probably not since there are plenty of people reporting this problem and have been for a long time. JUST FIX IT!

  • Joe_Strad's avatar
    Joe_Strad
    New Contributor

    Did a phone reset on my android phone and for the life of me I could not connect to the outgoing mail server any longer. Tried all of the ports and security settings I could find and it simply would not connect. It turned out that while attempting to connect I was always connected to the Wifi at work and I believe that is why it wouldn't connect to the server (not sure why). When the wifi disconnected and I tried again it worked (Wow! Alot of wasted time)