Internet keep dropping connection
For the pass few days my internet keep dropping connection. My modem reset, stuck blinking on Send, then reset and back to blinking on Send.
I'm not sure if the power cycle is what eventually got my connection up or the waiting but here is my modem information. Thanks
Model Name: SB5120
Modem Name: Motorola
Serial Number: 122103433415614800000000
Software Version: SB5120-2.19.0.16-SCM00-NOSH
Hardware Version: 1
MIB Version: II
GUI Version: 1.0
VxWorks Version: 5.4
Configuration | |
---|---|
Frequency Plan: |
North American Standard/HRC/IRC |
Upstream Channel ID: |
2 |
Favorite Frequency (Hz): |
855000000 |
Downstream |
Value | |
---|---|---|
Frequency |
855000000 Hz |
|
Signal to Noise Ratio |
38 dB |
|
QAM |
QAM256 |
|
Network Access Control Object |
OFF |
|
Power Level |
1 dBmV
|
Upstream |
Value |
---|---|
Channel ID |
3 |
Frequency |
32000000 Hz |
Ranging Service ID |
2683 |
Symbol Rate |
5.120 Msym/s |
Power Level |
54 dBmV |
Time |
Priority |
Code |
Message |
---|---|---|---|
1970-01-01 00:01:30 |
3-Critical |
R02.0 |
No Ranging Response received - T3 time-out |
1970-01-01 00:01:19 |
5-Warning |
SYNC: US Gain in cache is invalid: 0.00 |
|
1970-01-01 00:01:17 |
7-Information |
Starting Ranging On Channel 1 |
|
1970-01-01 00:01:09 |
3-Critical |
R02.0 |
No Ranging Response received - T3 time-out |
1970-01-01 00:01:01 |
5-Warning |
SYNC: US Gain in cache is invalid: 54.10 |
|
1970-01-01 00:01:00 |
7-Information |
Starting Ranging On Channel 4 |
|
1970-01-01 00:00:41 |
3-Critical |
R02.0 |
No Ranging Response received - T3 time-out |
1970-01-01 00:00:37 |
5-Warning |
SYNC: US Gain in cache is invalid: 54.30 |
|
1970-01-01 00:00:36 |
7-Information |
Starting Ranging On Channel 2 |
|
1970-01-01 00:00:32 |
7-Information |
Downstream Locked - Collecting Upstream Information |
|
1970-01-01 00:00:29 |
7-Information |
Scanning frequency 855000000Hz |
|
1970-01-01 00:00:01 |
7-Information |
Trying to synchronize ... |
|
1970-01-01 00:00:01 |
7-Information |
Vendor Cold Start |
|
2013-07-24 18:37:04 |
7-Information |
Scanning frequency 829791000Hz |
|
2013-07-24 18:36:22 |
3-Critical |
T01.0 |
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing |
2013-07-24 18:36:22 |
7-Information |
Scanning frequency 855000000Hz |
|
2013-07-24 18:36:22 |
3-Critical |
T04.0 |
SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period |
2013-07-24 18:36:22 |
4-Error |
SYNC: Hardware didn't detect SYNC msg for 600ms during Initial Ranging |
|
2013-07-24 18:36:13 |
3-Critical |
R02.0 |
No Ranging Response received - T3 time-out |
2013-07-24 18:36:05 |
5-Warning |
SYNC: US Gain in cache is invalid: 0.00 |
Event Log has reached maximum size. Older log entries are lost. |