Ooma Telo VoIP

Hi,

I bought a new Ubee DDW365 from the Cox store in June 2015. The modem died recently during a thunderstorm.

I rented a Panoramic TG1682 from the Cox store. It works fine, but I cannot get the Ooma Telo to work with the rented modem.

I tried using ethernet port 1 and 2. I tried using another ethernet cable. I tried disabling the cable modem firewall.

I can browse the internet with ethernet port 1 or 2.

The lights on the Ooma Telo are working correctly. I can hear the "off the hook" sound through the phone speaker.

Any advice? Unfortunately, I do not have access to a second computer for testing.

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