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I keep a Cox email account open to monitor alerts via my iPhone X and iPad Pro2 but not in Outlook on my pcs.
Lately, I have been inclined to close that email account because for several weeks I am flooded with SPAM.
Is there a fix for this by Cox or a solution that I missed?
Have you tried creating a new username? Also, what kind of alerts? If your registering your main Cox email for a site, it's possible one of those sites sold your information. Does there look to be any trend to the type of spam or the sending domain?
In general, I hear bad things about how anti-spam works (or doesn't) with the new system. Do you happen to see any connection between what websites you go to and the kinds of spam? Like, go to flower.com, and all of a sudden you are getting tons of spam for flowers?
Thanks for the reply.
The alerts in question are from Cox about my bill(s) and tech appointments.
I have used this particular username in not a few places so that would be a painful solution for which I hold Cox Communications liable.
I do not see any correlation between webs that I visit and the SPAM.
I thought if others reported the same issue that Cox might adjust their anti-Spam firewall that in my case is failing miserably.
Ever since Cox moved to a new webmail provider we have been flooded with SPAM. Unfortunately the only suggestion from Cox is a reference to this page...
...which is absolutely NO HELP at all...
The old SPAM filters were much more robust and capable of screening out SPAM...
xenolalia said:The alerts in question are from Cox about my bill(s) and tech appointments.
FYI but you don't need a Cox email for that. You can register any email address to your view/pay bill account.
xenolalia said:I thought if others reported the same issue that Cox might adjust their anti-Spam firewall that in my case is failing miserably.
I doubt they will. Cox's anti spam has never been good. It's not a matter of just changing a rule. The entire system is just bad, or worst yet, Cox gets a cut.
xenolalia said:I have used this particular username in not a few places so that would be a painful solution for which I hold Cox Communications liable.
I hear ya. My Cox account was hacked. That's why I won't touch Cox email with a 10 foot pole. I would suggest getting a Gmail account and then registering that to your Cox account. You can still use your Cox username, but you won't be bothered as much by the spam. I have had Gmail for almost a decade now..and I think I got one(1) piece of spam in my inbox.
All very good points, but my Cox email is the one least used. I have 5 primary e-addresses and wish not to dilute the others should these vendors follow the trail.
But again one of my points is that this is relatively recent development considering the number of years I have used this one particular username with Cox.
I fear that @SoonerAl is right to give me no hope of a happy ending.