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enforcer
New Contributor
7 years ago

Random modem outages

Here is the log off my Surfboard 6183 modem

Sat Apr 14 08:42:25 2018 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Sat Apr 14 08:41:53 2018 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Sat Apr 14 08:41:49 2018 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Sat Apr 14 08:41:23 2018 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Sat Apr 14 08:40:51 2018 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Sat Apr 14 08:40:34 2018 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Sat Apr 14 08:38:42 2018 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Sat Apr 14 08:38:09 2018 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Sat Apr 14 08:34:42 2018 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Sat Apr 14 08:34:09 2018 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Sat Apr 14 01:49:13 2018 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Sat Apr 14 00:32:51 2018 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Sat Apr 14 00:32:18 2018 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Sat Apr 14 00:32:12 2018 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Fri Apr 13 23:44:13 2018 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Fri Apr 13 23:43:41 2018 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Fri Apr 13 23:01:57 2018 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Fri Apr 13 23:01:25 2018 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Fri Apr 13 23:00:38 2018 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Fri Apr 13 23:00:05 2018 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Fri Apr 13 08:32:20 2018 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Fri Apr 13 08:31:25 2018 Warning (5) Dynamic Range Window violation
Fri Apr 13 08:03:44 2018 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Fri Apr 13 08:03:12 2018 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Fri Apr 13 08:02:45 2018 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Fri Apr 13 08:02:12 2018 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Fri Apr 13 00:19:21 2018 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 12 23:07:53 2018 Warning (5) Dynamic Range Window violation
Thu Apr 12 22:38:52 2018 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 12 22:34:00 2018 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 12 22:33:27 2018 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 12 22:33:12 2018 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 12 22:27:11 2018 Warning (5) Dynamic Range Window violation
Thu Apr 12 22:26:13 2018 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 12 21:52:35 2018 Warning (5) Dynamic Range Window violation
Thu Apr 12 21:36:58 2018 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 12 21:35:53 2018 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 12 21:35:05 2018 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 12 21:34:47 2018 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 12 21:34:33 2018 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 12 21:31:17 2018 Warning (5) Dynamic Range Window violation
Thu Apr 12 20:47:55 2018 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 12 20:36:02 2018 Warning (5) Dynamic Range Window violation
Thu Apr 12 20:35:36 2018 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 12 20:35:31 2018 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 12 20:35:30 2018 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 12 20:34:59 2018 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 12 20:34:36 2018 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 12 20:34:11 2018 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 12 20:33:39 2018 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 12 20:33:17 2018 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 12 20:32:51 2018 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 12 20:32:19 2018 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 12 20:32:03 2018 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 12 20:02:57 2018 Warning (5) Dynamic Range Window violation
Thu Apr 12 20:01:18 2018 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 12 08:25:10 2018 Warning (5) Dynamic Range Window violation
Thu Apr 12 07:32:24 2018 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:9d:7d:5c;CMTS-MAC=2c:ab:eb:27:08:ec;CM-QOS=1.1;CM-VER=3.0;

1 Reply

  • Hi Enforcer, We can investigate this issue. Please our team at cox.help@cox.com with this post, your full name and complete address. Maria L. Cox Support Forum Moderator