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I have the Ultimate package and my internet speeds are very slow ~20-22 upload and download. Purchased a new modem which is listed on the Cox Certified Cable Modems page and had Cox cable run new cable from the pole to my house with very little change in my speeds when tested. All testing is performed by directly connecting to the router and not using the wifi. Other test I changed out the cat6 ethernet cable and retested with same results. Listed below are my specs on my setup. Just not sure if my connection issue goes beyond the pole or on my end. Any input would help.
1. Netgear - Model C6300 / DOCSIS 3.0 / 16x4 channel
2. Lenovo Thinkpad / win10 64 bit / 16 GB memory
3. New cable from pole to my house
What is your connection rate between PC and router/gateway? Also, by router do you mean the C6300? If not, what model router do you have?
Also, are all devices connected to the router as slow? Is it always slow?
Last, can you show your signal levels? Should be available at 192.168.0.1 or .1.1, or what ever your default gateway IP is. Should look something like this, but the example below is not optimal levels.
Netgear AC170 WIFI cable modem router. Model C6300. Yes, all devices are connecte directly to router. Will upload screen shot of my signals
To be clear, you are getting 20-22Mbps download AND upload? Can you show the data? Here is Cox's speed test, and here is another one by DSLReports. If so, I am wondering how you are testing, since it's odd to get such high upload speed and not get fast download. Not familiar with that model, but also check that any QoS features are disabled.
Also, see here for what signal levels should be. If they look optimal, along with posting the signal levels, please also post a tracert to a website you frequent to look for latency. For instructions on how to do a Tracert, please reply with what Operating System(OS) you have.
Do i really need a web URL to upload a file. Usually most blogs have upload from desktop... may take a min...
The only difference from your screenshot is Correctables / Uncorrectable column show no data with the exception of Downstream Bonded Channels Correctables with channel 4 @7
Abom said:Usually most blogs have upload from desktop... may take a min...
Yea, this forum had one, but it was removed with the recent change. My guess is they didn't want the CYA of hosting images. Or maybe they changed hosting groups and haven't built it into the new UI. If you find uploading annoying, just copy/paste the text.