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We've recently completed some cosmetic updates as well as feature enhancements here in our forums. We believe this will make it easier for you to find answers to your questions, and improve the overall experience.
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it would have been nice if this had been posted a day BEFORE this was done. i started getting all kinds of strange emails (the "send me responses" is finally working again and i had forgotten about it it's been so long since it worked! then emails with a 3rd party logo on it. afraid to click any of the links. thought i'd been hacked! 1.5 hours on phone with tech support who have heard of forums, but knew nothing about them. much less what they might be doing.
for a "communications" company, cox really has no clue how to communicate! even internally.
(I'll bet there could be an ap for that! )
I got one of those OLD email responses and wondered what was going on. Email passed through 3 mail servers to get to me. What the ***** is Telligent?
New forum is a negative pressure vortex.
Thanks for the unlock.
They changed their notification system. It seems to be more indepth now, with more options. However, the "select none" option doesn't work so you have to unselect each one by hand. On the up site, it allows only notification of original posts instead of all posts. Also, it tracks users online, so maybe a PM system is in works?
BTW, Telligent is the system/group the connects the different communication systems of a forum. It's like the middleman. It's also the system that handles anti spam and DNS tracking and plays a role in email too. Cox new system can't/doesn't use TLS between their MTA and outbound servers. That's why they now have so many problems with domains blocking Cox.net addresses.
Site suggestion; Could you please add a "last post" or "scroll down" button to make getting to the most recent post easier with lone threads? Had to scroll down for 3-5min straight the other day to get to the bottom of the email thread. XD
Another suggestion. Please add a opt out option for grouping comments by poster. Sometimes I see a reply to a post but I have to dig through the whole thread to find the response. Feels like Reddit but without the convenience. Maybe have the notification feature link directly to part of the page where the reply was?