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update. today, 5 non-spam emails in my spam folder.
2 phishing emails in my inbox.
oh and i could not forward one to the targeted business yesterday...BECAUSE IT MAY CONTAIN SPAM! and yet, there it was in my inbox.
like the government, this went to the lowest bidder. has cox thought about hiring 16-18 year olds to develop it's own email? i'm sure they could do a better job. go to defcon next year & hire some talent!
i assume my ticket is still open?
they started working my ticket today. finally. i have some info to pass on since we spoke this a.m. just yesterday, as i have told the team, i set up (or tried to) a spam filter as follows:
conditions: subject contains "home warranty."
action: file into spam
i just got...in my inbox...an ad, subject line "Choice Home Warranty." why didn't my filter work?
hopefully you can pass this on for me. we are now traveling and phone tag will not be fun.