Forum Discussion

WillHarrisInVA's avatar
WillHarrisInVA
New Contributor II
7 years ago

Email completely screwed up since switch to new webmail system

I logged onto my email this afternoon to find that A) the new webmail system had gone into effect, and B) it's only showing emails that I received in 2016. This is obviously unacceptable, but because I use my email for work, it's particularly so. What's going on, and when can I expect ALL of my email to appear?

Best,

WILL HARRIS

3 Replies

Replies have been turned off for this discussion
  • MaryF's avatar
    MaryF
    Former Moderator

    Hi WillHarrisInVA,

    We'd like to take a closer look at your email account.  Please send us an email at cox.help@cox.com with your full name and street address.  Thanks.

  • Welcome to *** will Harris. 

    From california....since August . Still have issues.

  • KenK's avatar
    KenK
    Contributor

    I'll second that. 

    My mail is suppose to forward to my Gmail account sometimes it does and sometimes it doesn't.

    I am not happy with their new webmail

    Ken