SB6190_downstre
7 years agoNew Contributor
Solved
SB6190 downstream and upstream channels
Hello, I have cox ultimate internet package and I recently bought Arris 6190 which supports 32 downstream channels and 8 upstream channels but it only says I am getting 24 downstream channels bonded and 4 upstream bonded channels. Cox support team stated they support 32 downstream so why is my modem only bonded 24 channels and 4 upstream channels?
Ok thank you. Cox CSR stated it was provisioned but hopefully you can help out.