Unable to Connect to Server to check email on Android phone
Having issues of being unable to access my Cox email account from my Android phone, getting an error message that says: Cannot Safely Connect to Server. I have checked my Mobile / Secure Email Settings.
My Incoming Settings are pop.east.cox.net, the port is 995, and security type SSL.
My Outgoing Server Settings are smtp.east.cox.net, the port is 465, security type SSL.
When going forward the following message is displayed:
Setup could not finish
Cannot safely connect to server.
(java.security.cert.CertPathValidatorException:
Trust anchor for certification path not found.)
........Exactly as stated in another user's question from 2/18/12.....and this has been happening to me the week of February 12 to currently as I send this February 20, 2012.
Does the "east" need need to be removed from the Incoming and Outgoing Server Settings??? This is very inconvenient without any warning as a Customer.
I see one other user / customer with the same issue. Any solution yet other than as mentioned in settings?
I am the above user having the issue with a Samsung Android Transfix and I have Cricket service. I saw 2 other forum users having the same trouble. I read the article on the website which says we should not have to make any changes.....leaving it as was and allowing time to pass did not cause the problem to fix itself......or to be notified by Cox in ANY way shape or form as a Customer.
I then went and removed the word EAST from both my INCOMING and OUTGOING server settings, and am NOW ABLE to refresh mail and have NEW email show in my INBOX.
I advised another forum post to try the above as it seems to have solved the Server Connection issue for me. I sure wish that someone from Cox would have sent information out to its customers that there may be an issue instead of letting us think it was most likely our mobile service provider. A little heads up would be greatly appreciated in the future.