jk157
12 years agoNew Contributor
Solved
Internet Speed Upgrade
Per the Cox Arizona web page there was an internet speed upgrade yesterday. My internet speed has not changed. I have reset my cable modem and have the same result. Can someone take a look at my cable modem?
A service code needs to be changed on your account which I cannot do due to the way campigns are setup. Best way to get this corrected is to speak to our account services team to get the DOCSIS 3.0 Premier service code added to your account.