Introducing Cox Gigablast

Introducing Cox Gigablast

Internet Forum

Activity: 447 Replies | 54 Subscribers

This question is still unresolved
Posted by

Welcome to the Gigablast Internet thread where we invite you to discuss all things GIG Life related! 

Gigablast  is Cox’s fastest Internet ever – up to 100x faster than average broadband! Gigablast delivers speed to power all your devices at the same time and offers the fastest in-home WiFi available, lag free streaming, and downloads in the blink of any eye! 

Ready to get Gigablast? Visit cox.com/GIGLife to see if its available at your home. Already have Gigablast? Feel free to share your experiences or let us know how we can help keep you moving at the speed of life!

Cox Support Forums Moderator

All Replies
  • Posted by KirknDee
    27 Jul 2017 7:02 PM

    Sounds Great.

    Kirk Peel KG7TCU
  • Posted by colintucker
    28 Jul 2017 4:07 PM

    You'll get gigablast in your area when Google Fiber moves in.  Which as of March 2017 is never, so, that's when you'll get gigabit.  Or when Verizon FIOS shows up in your state (Rhode Island, Connecticut, Massachusetts, Viriginia-- I'm talking to you; if you live elsewhere, see "never"). You wouldn't want FIOS, however: it has no data cap feature.  In winter you might catch a cold without a cap. 

  • Posted by danaj525
    12 Aug 2017 11:42 PM

    With a 1TB data **. LOL, you're a joke COX and blow it out your ****.

  • Posted by John J
    19 Aug 2017 12:55 PM

    Has the Gilbert, AZ area had the Gigablast upgrade completed?

  • Posted by DannyS
    19 Aug 2017 7:34 PM

    Hello,

    We can look into your account to see if you are eligible to upgrade to our gigablast service.  Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email by at cox.help@cox.com. Provide us the name on the account with the full service address with a link to this thread so we can get started.

    Danny S.

    Cox Support Forums Moderator

  • Posted by Duranis
    4 Sep 2017 1:31 PM

    Is there anyway to get a listing of Zip codes, Community names, or street blocks that actually have Gigablast currently installed?

    Of course I have been waiting for years for this service.  My address only goes upto Ultimate, but 1 mile away they have gigablast (Sky Ranch).  I've checked many addresses around Las Vegas and can find no other area that seems to have Gigablast - residential anyway, I'm sure the casino strip and downtown business centers likely have it.

    I plan on moving within the year, would like to move to somewhere that has already established a gigablast connectivity area and not have to wait what would seem upto a decade before Cox can actually get this installed.

    I know cox can't make 100% guarantees but for would it kill you to post a map of current areas that have what services? Proposed areas in the next ~6mos perhaps, ~1yrs, etc.  It is completely ridiculous that you provide us with nearly 0 information on where your glorious 1gb service is at yet you love to advertise the *** out of it.  If you want me to buy it, make it freaking available or at the very least let us know where you have actually established it.

  • Posted by ColleenD
    5 Sep 2017 3:05 AM
    Duranis,

    There is no map or list available. You can check availability and sign up for Gigablast updates at https://www.cox.com/giglife

    ColleenD 
    Cox Support Forums Moderator

  • Posted by Farko
    5 Sep 2017 11:57 AM
    What if I don't want a change to my email service?
  • Posted by MichaelJ
    5 Sep 2017 12:22 PM
    Hi Farko, this thread is for Gigablast Internet. We invite you to discuss all things GIG Life related! If you have a question about your email service feel free to reach out to us on our Facebook page, or on Twitter @COXHELP. You may also email us: cox.help@cox.com

    Mike J.

    Cox Support Forums Moderator

  • Posted by angrynewraze
    25 Sep 2017 4:29 AM

    I live in an apartment/condominium complex that was built in 1983 in the Mesa,AZ area what are the chances I will get gigablast since my complex will only ever support coax lines for cox? When will cox be releasing the d 3.1 wireless gateways that support gigablast through coax instead of fiber since my complex will never ever support fiber and will those d 3.1 wireless gateways also have phone jacks in them for customers like me that also have cox digital telephone as well. 

  • Posted by DannyS
    26 Sep 2017 11:57 PM

    Thank you for your interest in Gigablast.  The best way to see if, or when it becomes available.  Please can check availability and sign up for Gigablast updates at https://www.cox.com/giglife

    Danny S.

    Cox Support Forums Moderator

  • Posted by StanMusial6
    5 Oct 2017 8:18 AM
    I am not a fan of your new email set up. Why are there 2 of every email? Finding the delete is not easy after you've begun to work with it and it disappears somewhere.
  • Posted by StephanieA
    6 Oct 2017 5:54 AM
    StanMusical6,

    Do you have any rules or filters set in your webmail? If so, please delete them and add them back. Please let us know if the issue continues.

    Stephanie A
    Cox Support Forum Moderator

  • Posted by gdhenson
    7 Oct 2017 2:50 AM

    I ordered Gigablast to be installed in Oklahoma, when the tech came out he said the crew that was supposed to bury the fiber was never sent out and that he would have to reschedule. So I looked and my account today and it says I have Gigablast internet service which I don't since the tech will not be he until the 13th of Oct. When I looked at my package this is what it says for features. I specifically remember talking about the 1Gbps Down and 1Gbps Upload speeds with the sales person. Whats with this Gigabit fiber only showing 35Mbps Upload? Should I cancel my order? Is this not the correct package? 

    Thanks in advance for any help.

    Features

    • Up to 1 Gbps download
    • Up to 35 Mbps upload
    • 10 email accounts
    • 85x faster than average DSL speeds
    • Access to 500,000+ hotspots
    • Cox Security Suite
    • Internet Welcome Guide
  • Posted by Miguel del Rio
    7 Oct 2017 4:54 PM

    Not to change the subject, StephanieA, but the "16x4 eMTA for Ultimate" is closed.

    In which market do you have the TG2472 installed? Cox representative said that it is compatible in California market, not sure about Phoenix.

    Miguel del Rio