Activity: 431 Replies | 52 Subscribers
Welcome to the Gigablast Internet thread where we invite you to discuss all things GIG Life related!
Gigablast is Cox’s fastest Internet ever – up to 100x faster than average broadband! Gigablast delivers speed to power all your devices at the same time and offers the fastest in-home WiFi available, lag free streaming, and downloads in the blink of any eye!
Ready to get Gigablast? Visit cox.com/GIGLife to see if its available at your home. Already have Gigablast? Feel free to share your experiences or let us know how we can help keep you moving at the speed of life!
Cox Support Forums Moderator
1. Will the full 1Gbps be supported, or will the service be "up to 1Gbps"?
2. Will Gigablast use DOCSIS 3.1 when available? Or will it just be FTTH and Ethernet?
3. Any info on what the installation process is like?
4. Does everything transfer over; email, Mcafee, etc?
5. Are all the rules for ports blocked and ToS the same for it?
I am not a moderator or employee of Cox in any way. Anything I say should be treated as such.
Ed H. - Cox Support Forums Moderator
I live in the Ahwatukee area in Phoenix. I read an article in the AZ Republic last weekend saying some customers in Ahwatukee Foothills have already upgraded to Gigablast. Article didn't say where exactly in Ahwatukee the new Gigablast customers are located. Ahwatukee covers a pretty big area. I've already checked my address for availability on the Gigablast webpage. Says it's not available. How soon will Gigablast be rolled out to the rest of Ahwatukee? I'm definitely signing up as soon as it's available!
When I follow the link in the top post cox.com/GIGLife I get redirected to Cox residential services without so much as a mention of GIFLife, is this indicative of it NOT being available in my area?
Yes. I get the same thing. If you change the Zip code to a area that has it, like AZ, then it changes.
I too see nothing about "Gigablast" when following the link.
Presuming that means no service in my area, but cannot be sure.
Hi Preston, I clicked on the link you posted and was redirected somewhere else as well. This should be the correct link, I copied it from the "GigLife" page. Try this one out - http://www.coxgiglife.com/. Hope this helps!
Derrick W.-Cox Support Forums Moderator
First, you posted in the Gigablast thread. I assume that was a mistake? Might want to make your own thread.
Second, sounds like you were getting full speed without the router. What kind of router do you have?
Cox does a good job about advertising the new internet speed. This does very little good when the internet in Arizona is always, and I mean always, down from about 6 pm to 10 pm, AZ time. Every day. Fast speed with no access is worthless.
I have a brand new modem with a new computer, it ain't my fault.
I purchased the ultimate web with cox. I am promised 25/150. I have not seen these speeds yet. I am currently getting 25/35 direct connect? Any suggestion on what's wrong. I got a new modem that can handle the speeds and my wireless router is a r7000 nighthawk and that can handle any speed?
Tiffany R. Cox Support Forums Moderator
Can someone recommend a combined modem router to take advantage of the higher Cox speeds?