Activity: 3 Replies | 2 Subscribers
Since last week I have not been able to access enhance webmail. Classic webmail works fine. When attempting to get enhanced webmail I get a msg that says I must have Adobe Flash Player 9 or above. I currently have Adobe Flash Player 11 Active X, v11.3.300.257 installed (shown in my control panel " Programs And Features") and have deleted/reinstalled flash player 4 times. I still cannot access enhanced webmail. Anyone run into this before?
Is it possible to try reinstalling flash player and try again?
Cox Support Forums Moderator
Fixed it. Problem was the "Adobe Flash Object" add-on was disabled. Went to Manage Add-ons in internet tools and enabled it. Problem solved. Maybe this will help someone else.
I certainly hope it will and thanks for checking back in. Feel free to mark your post as the accept answer if you can and that'll help out others for sure.