Cannot access enhanced webmail

Cannot access enhanced webmail

Internet Forum

Activity: 3 Replies | 1 Subscribers

This question is still unresolved
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Since last week I have not been able to access enhance webmail.  Classic webmail works fine.  When attempting to get enhanced webmail I get a msg that says I must have Adobe Flash Player 9 or above.  I currently have Adobe Flash Player 11 Active X,  v11.3.300.257 installed (shown in my control panel  " Programs And Features") and have deleted/reinstalled flash player 4 times.  I still cannot access enhanced webmail. Anyone run into this before?

All Replies
  • Posted by ChrisL
    8 Jun 2012 11:55 AM

    Is it possible to try reinstalling flash player and try again?

    -Chris

    Cox Support Forums Moderator

  • Posted by Ed
    8 Jun 2012 11:57 AM
    Cox Approved

    Fixed it.  Problem was the "Adobe Flash Object"  add-on was disabled.  Went to Manage Add-ons in internet tools and enabled it.  Problem solved.  Maybe this will help someone else.

  • Posted by ChrisL
    8 Jun 2012 12:02 PM

    I certainly hope it will and thanks for checking back in.  Feel free to mark your post as the accept answer if you can and that'll help out others for sure.

    -Chris

    Cox Support Forums Moderator