This is feed back

This is feed back

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This question is still unresolved
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Sorry if this is the wrong place.  Let me know where to leave feedback, not requiring technical support and I will go there.

Since the big upgrade to Cox's email system, after the initial hiccups I have noticed a consistent issue.   When sending an email from my computers client, the email does send with no problem.  The issue is the delay that Cox's email system has responding back saying the email has been sent to the sent folder.  It usually takes up to 30 seconds to get the response back which then automatically closes the email i have sent AND the box saying sending to the sent folder.

Since everything is happening as it is supposed to, my feedback is that Cox's system has a glitch causing an unnecessary delay which never occurred before the "New and improved email system"


Warren McBride

All Replies
  • Posted by Becky
    13 Mar 2018 5:07 AM
    Hi Warren,

    We truly appreciate your feedback. I've forwarded your post to our Webmail administrators so your voice will be heard. Thanks for taking the time to post!

    Becky K.
    Cox Support Forums Moderator