Cancel Internet Service Without Calling - Purposely Tough for Deployed Service Members

Cancel Internet Service Without Calling - Purposely Tough for Deployed Service Members

Internet Forum

Activity: 1 Replies | 1 Subscribers

This question is still unresolved
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Why does COX make it so hard to cancel internet service without calling? I am currently deployed and do not have the ability to call their land line. I need to cancel my subscription but I can tell it's purposely frustrating. Cancel. My. Subscription.

All Replies
  • Posted by Karen_R
    13 Feb 2018 7:56 PM
    Hello,

    Thank you for reaching out to Cox Forum Support. We can take a look into this for you. Please send an email with this forum link, your full name, and address to cox.help@cox.com. We will reply back once we receive the email. Thanks

     

    -Karen

    Cox Support Forums Moderator

    Smile