Internet dropping constantly

Internet dropping constantly

Internet Forum

Activity: 2 Replies | 2 Subscribers

This question is still unresolved
Posted by

As the post states my internet has been dropping constantly and consistenly everyday mostly in the afternoons and early evenings. This has been happening probably the entire time I have been a customer which has been since Sept. Technicians have been out numerous times and dont have an answer. The problem has been consistent through 3 different modems and 2 different routers. here is my setup, the frequencies I captured in this photo were from the tail end of an incident. 

Any help would be greatly appreciated,

Thank you

All Replies
  • Posted by JonathanJ
    12 Jan 2018 1:32 AM
    @Internet dropping constantly

    Please email your full address and the primary account holder name to cox.help@cox.com so we can take a closer look.

    Jonathan J
    Cox Support Forums Moderator

  • Posted by Internet dropping constantly
    12 Jan 2018 7:29 AM

    I sent the information to cox.help@cox.com