Block domain

Block domain

Internet Forum

Activity: 5 Replies | 1 Subscribers

This question is still unresolved
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How do you block a domain on the "new and improved" cox app suite? I am constantly receiving emails from a specific domain with it seems hundreds of senders. The old cox email let you chose to block the sender and/or the domain, but the new one just lets you block the sender. I'm getting tired of blocking senders from the same domain every day.
All Replies
  • Posted by ColleenD
    11 Jan 2018 1:09 AM
    jginlv,

    Block Domain is not currently a feature offered on the new web mail platform. I understand the usefulness of the option and will share your feedback with our mail team. Are these messages spam? If so, marking them as such may help.

    ColleenD 
    Cox Support Forums Moderator

  • Posted by Laura W
    11 Jan 2018 7:42 PM

    I agree-bring it back   I need to block entire domains also

  • Posted by jginlv
    12 Jan 2018 9:06 AM
    ColleenD
    jginlv,

    Block Domain is not currently a feature offered on the new web mail platform. I understand the usefulness of the option and will share your feedback with our mail team. Are these messages spam? If so, marking them as such may help.

    All are spam. I've marked some of them as spam, but not all. I'll try to start marking them all as spam. They all seem to come into my in box and not the spam box, so somehow they must appear legit. It would be easier if everything could be handled in just 1 or 2 steps and not have to mark them as spam, block sender, delete to the trash bin and then final deletion. Of course, the easiest way would be to block the domain and not receive them at all.
  • Posted by ColleenD
    12 Jan 2018 8:08 PM
    jginlv,

    I understand and appreciate your comments. We're constantly evaluating features so thanks again for your feedback.

    ColleenD 
    Cox Support Forums Moderator

  • Posted by fix-it
    13 Jan 2018 11:38 AM
    There is a Blocked Senders Issue in the new e-mail implementation. You cannot independently add e-mail addresses or domains to the Blocked Senders List. You can only delete items from the Blocked Senders. I learned this today by accidently deleting a domain from Blocked Senders and could not figure out a way to add it back in. It appears you can only block a whole e-mail address by adding it to Block Senders from the Inbox. You can however implement filters that will encompass whole domains, but really isn't the same thing. Agree, need to be able to add and delete both e-mail addresses and domains in Blocked Sender and need to significantly increase the number of entries to keep up with increasing amount of spam. Need to do it soon.