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Billing

Recently my bundle was deleted and I immediately called the Customer Service and the representative helped me to regain my inexpensive COX bill stating that it was "fixed." I recently received another bill that still included the enormous monthly charge of $300. He did not fix it and this is irritating since I can not receive any credit for last month for my reduced package and payment. 


What do I do now?

  • The Cox forums are not intended to address billing concerns. If you need assistance with your account, please email us at cox.help@cox.com with your service address and the details of your issue.

    Brian
    Cox Support Forum Moderator