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Hello,CNN displays just a black screen.
Android App on my phone and tablet.
Phoenix Market 85383 Channel 36I'm able to see other channels ok.Thanks for your help!
MarkW, I tried this CNN on the watchtv.cox.com for TV watching on computer and got the same as the App for CNN (#14 in SoCal). For the tv, go to the box icon on the lower rt next to the gear. Open and slide the secondary audio on. Wait for a refresh or a "attempting to resume" screen message. I got the tv to work. There are many others that didn't work for tv. I participated in another post about sound, be it for watchtv...maybe the App has the same problem for COX. https://forums.cox.com/forum_home/tv_forum/f/tv-forum/23421/cox-contour-on-browser-has-no-sound-for-home-but-does-for-tv-go
See if this SAP toggle works. Also, if there is no SAP, try the Video Description slider. Wait for a Resume....let us know.
Yes, I just reset the SAP as ekhawaii suggested, and now CNN audio and video work just fine.
Hope this helps!