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Recently purchased a Samsung Galaxy J7 android phone (Verizon). Downloaded Cox Homelife app. I can sign in OK and see the camera still feed, but when I tap the scene to get the live feed I get "kicked out" of the application - - and it closes. I can do all other functions with homelife including viewing the camera still pictures that are refreshed every 10 seconds, or so. My android system is 7.1.1., I believe. Can anybody help?