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I rely on the Contour app on my iPad and over the last week I've discovered that there is no sound available on certain channels.
so far it's Bravo and HGTV
I don’t have sound on my computer or iPad on certain channels. None of local work unless I have Spanish enabled. We need a fix Cox! It’s been three weeks!!
halih2004....type keyboard s, or slide the sap slider located in the box that is next to the gear. Type ? for a list of shortcuts that you can us on watchtv.cox.com. You need to tell us what channels and the location of your service because COX has this problem across many different markets that have channel numbers that differ. What is very sad is that COX does have this issue... refuses to say what the basic issue is and what fixes are attempted... or just Don't know what to do. I've asked them for why or if the software they have for different markets and stations has a bit error or a dip switch that needs tweaking....No Response, other than techs are looking. Right now, my watchtv in SoCal does not work for 7(ABC) or 9(KCAL) no sound or stuck. You just need to keep complaining and try the "s" or SAP (secondary audio slider).
This problem is not like a modem or line or package that you have to your house. It's a market area that is affected. I do use it, just watch on TV which has has sound...
i agree, fix it COX.. what is the problem???