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I recently started Cox service and when I signed up I was told I would get a Visa gift card. I have tried accessing my emails a number of times to try get the details about the gift card and every time the email just loads and loads and nothing comes up. I have left it loading for hours and tried all different browsers and still nothing. I contacted Cox support and was told engineering would look into the issue. Is anyone else having this problem and is there anything I can do?! They always tell me they will contact me when they find the problem but I can't check my email! Thank you for any help.
Hi Stephanie, I actually cannot access my inbox at all. When I log on, the page just loads and loads but nothing shows up. I will send the email to check the status. Thank you!