$50 renewal promo

I received a promo via the mail where if I renew my contract and I would get $50 in a gift card so I did and today I received an email saying I am getting $25. Who do I speak about this? the promo was from Cox

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  • Hi Daikaiju, we can check into this for you. Please email cox.help@cox.com with your full name, street address, a link to this thread, and the promo code you received in the mail regarding the $50 gift card. -Becky, Cox Support Forums Moderator