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Cox app

What has happened to the Cox app? It works horribly, sorry. It used to work sorta fine, but now not at all in the section that allows you to DVR a program from your phone when you are not at home. It extremely slow to load, firstly. But the biggest problem is that it won't allow me to tape anything. I get to the part where the TV listings come up, but every time I hit the button to record the program it goes blank and tells me I have timed out. Is there another app that I don't know about or is there a problem with the app itself. I guess it could be me, but I don't think it is. Any suggestions? Thanks