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Jdinges78's avatar
Jdinges78
New Contributor
6 years ago

Internet outage

So, 3 days in a row now, at approximately 11 PM I lose all service.  By morning, magically it's all working again.  Why am I paying for service that's not always working...

Live in Gilbert As, apartment, have  the ultimate internet, pano wifi....

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  • MaryF's avatar
    MaryF
    Former Moderator
    Hello Jdinges78,

    It's possible that there was overnight maintenance. I apologize for any inconvenience this has caused. If the issue continues, please email us at cox.help@cox.com and we can take a closer look.

    MaryF.
    Cox Support Forums Moderator