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I have had nothing but trouble trying to access my email account. This has been a real issue for months now. Sometimes it takes me over a week to gain access to my own email account! I have tried getting tech support from Cox, but they were of no help. The best clue I've gotten is from the Firefox browser and it showed that the page is being reset before reaching the site. I have complained that the email sign on page shows as a non-secure site, as well as my email account page. Once I've signed on, it also shows as being a non-secure site. What is going on? I just checked to see if cox email was down again, and it seems like the problem is wide spread and long lasting . What's going on Cox? Your leaving your customers without access to important communications and a feeling that if we do gain the ability to check our emails through your service, we are open to hackers!
C'mon now - this is a problem on the Cox end that should have been fixed a long time ago! Maybe it's time to fire the third party vendor?
same issue here it is on cox side and we should not have to pay the high prices for not being able to acces our emails every time they try an upgrade it just scews up something else
I tried the link you provided, but I still keep going to a screen that says Cox Production. No matter what I try, I always end up there.
Have you tried deleting your temporary files? Could still be broken, but I hear many people can get in now. Everything is still slow, but they can get in atleast. If that doesn't work, try creating another username and see if you can log into that. If so, there is something wrong with your first username. If not, try from a different computer or your phone.