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Zeezeed's avatar
Zeezeed
New Contributor
7 years ago

Contour App

I don’t have all my channels on my contour app. Can you help me.

4 Replies

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  • ark2002's avatar
    ark2002
    New Contributor

    I am experiencing the same - they were all there earlier today. 

  • Hello,

    What device is being used to view the Contour App and are you connected to your Cox WiFi? The channels you can view, is it showing only TVGO channels? What Contour App version are you viewing?

    What appears after going into settings, and selecting All Channels? Click filters and clear all, are the channels appearing then?

  • ark2002's avatar
    ark2002
    New Contributor

    Just following up - this appears to now be resolved for me. 

  • @ark2002,

    Outstanding. I am glad to hear that everything is now working. Please let us know if you experience any other issues with the service. We will be here to help. 

    Thanks,

    Allan - Cox Support Forums Moderator.