NBA on ABC broadcasts are in Spanish on Contour App

During the Oklahoma City vs Cleveland game, the audio feed switched from English to Spanish. Closed captions are in English, so are the commercials! I've tried to switch the SAP but it's grayed out. The broadcast is fine on my Contour TVs. My provider is Cox Oklahoma City. What gives??
  • Hi GPW,

    If you're still experiencing an issue with the any of the channels' audio broadcasting in Spanish on the app, please uninstall and reinstall the Contour app.  Let us know if the issue continues.

  • MaryF said:

    Hi GPW,

    If you're still experiencing an issue with the any of the channels' audio broadcasting in Spanish on the app, please uninstall and reinstall the Contour app.  Let us know if the issue continues.

    I don't get it!! Watching NBA on ABC basketball games today and they're in Spanish AGAIN!! No other ABC/ESPN programs are in Spanish. SAP is grayed out. It must be the feed from ESPN but who do I report it to? It's only on the Contour App... the Television feed is fine.
  • GPW,

    To verify if there is an issue with the ESPN feed, would you try going to the ESPN app & watching the same game on their app? We would like to see if there is the same Spanish feed there. To use their app, you will need to use the primary login for your Cox account. Please let us know what you find.

  • I've have installed the ESPN app as you requested. The ESPN feed works properly. The Cleveland vs Boston game is in English on the ESPN app, Spanish on the Contour App.
  • @GPW

    On the app go to menu drop down then scroll to the setting ( gearbox next to contour) turn on SAP and preferred language set to English.