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gemini5_74's avatar
gemini5_74
New Contributor
7 years ago

Contour App only for home use?!

I've recently added the Countour App to my Samsung, works perfectly on my phone, no problems, crystal clear. When I was out eating and was hooked up to the establishment's Wifi, I thought I'd let my kids watch something to keep them occupied but it came to my attention that I was unable to access any channels since I wasn't using my 'home wifi'. What the heck. If I am at home, wouldn't I just watch cable that's on my TV instead of on my phone? Why cant I use any other Wifi to access the channels on this app? Why does it have to be my home Wifi? This doesn't make any sense. Oh, and the channels I could access, TV Go Channels, were all CSPAN channels. No thanks, I really don't want to watch CSPAN while I am on the go.... So really, what is the point of this App if I can only use it at home.....and if I am at home, I'll be watching my channels on my TV anyhow....

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  • MariaL's avatar
    MariaL
    Moderator
    7 years ago
    Hi gemini5_74,

    The link provided below provides the networks that are currently available for viewing outside of the home using the Contour app.

    https://www.cox.com/residential/support/contour-app-out-of-home-channels.html

    Customer must be subscribed to the network to view the live or On Demand programming.